Kettleman's Bagels - SOMERSET

As a bagel and cream cheese guy, I would say 5 stars. Bagels are big and excellent, the best in the area.. Service is great. Sometimes if you go there during peak hours you may wait, but that is due to the popularity of the place. The woman who is usually up front is a pretty, pleasant, dynamo who almost always keeps her cool. Tried other bagel shops recommended to me and I still think this is the best. I am giving it 4 stars rather than 5 because when I had an egg sandwich there I think it was lacking a bit. It had the opposite problem from the usual, as it had too much bacon and not enough egg. Another very minor issue is that the spreads are not marked, so you have to ask the staff what each one is. Minor quibble, but I feel it needs to be pointed out. Short version, this it the best bagel shop in the area. Recommend it with minimal reservations.

First time I went was not pleasant experience as it was a morning with chaotic management of order, and I ended up waiting for an order which showed” ready for pickup” but was not. Food was amazing though. The grilled chicken over salad has such generous portion of not only the veggie but grilled chicken! This morning I did not wait at all. A friendly lady greeted with warm smile and handed the order for me. I have garden state bagel and avocado chicken wrap. Both are amazing! What a nice reward for my early morning exercise☺️

Kettleman's Bagels in Somerset is an absolute gem that has consistently exceeded our expectations. From the incredible food to the top-notch customer service, this establishment has become our go-to spot for bagels and more. First and foremost, the food at Kettleman's Bagels is nothing short of incredible. The bagels are always fresh, perfectly baked, with a delightful crunch on the outside and a soft, chewy interior. The variety of flavors and toppings cater to all taste preferences, ensuring there's something for everyone. Whether you're a fan of classic spreads or adventurous with specialty combinations, Kettleman's Bagels delivers on flavor and quality every time. What truly sets Kettleman's apart is their exceptional customer service. We frequently place call-in orders for pickups, often with 15 items or more, and the staff at Kettleman's handles it with impressive efficiency. Not only are they accommodating and friendly over the phone, but they also consistently deliver our orders in a timely fashion. The team's dedication to ensuring customer satisfaction is evident in every interaction. The attention to detail and commitment to quality extend beyond just the food. The atmosphere inside the bagel shop is inviting, and the staff goes above and beyond to make each visit a pleasant experience. Whether you're a regular or a first-time visitor, you're treated with the same warmth and courtesy that keeps customers coming back. In summary, Kettleman's Bagels in Somerset is a shining example of what a fantastic local eatery should be. The food is a true delight for the taste buds, the customer service is exemplary, and their ability to handle large orders with precision makes them a standout choice for any bagel aficionado. If you're in the mood for a satisfying and delicious meal, Kettleman's Bagels is the place to be.

I understand they are busy but if a customer placed an order online they maybe in a rush and dont have time to wait in a line just to say my order is behind you and therefore shouldn't have to wait an extra 10 mins while the cashier takes and makes other customer orders. Meanwhile the online orders are sitting right there. ( In the sense of a queue typically the online order was placed first and is paid for as well ) Just put them to the side so people can be grab their order and be on their way. That way you wont feel overwhelmed. The store isn't the biggest as well and that's not a dig at the establishment I'm just saying for the sake of crowd control.